Salon Protocol, our promise to you

Time for me Taumarunui salon protocol, standards and client agreement.

1.      Our mission

At time for me, we create a space where healing meets beauty.

We aim to enhance the natural intelligence of the body to heal when properly supported in a safe, respectful environment.

We honour both wellness and aesthetics, enhancing natural beauty while supporting the nervous system balance and overall wellbeing.

Our core values are

Dignity

Respect

Confidentiality

Integrity

Safety

Professional excellence

2.      Our promise to you

We promise that;

- All team members are fully qualified in their area of expertise.

- We maintain high hygiene and sanitation standards at all times.

- Equipment and tools are cleaned and sanitised, and disinfected and sterilised where possible between every client.

-Client records are stored and locked away in accordance with the New Zealand Privacy Act 2020.

- We treat every client with dignity, respect and confidentiality.

- We will work with integrity and to the best of our abilities.

- If we are not confident in performing a service, we will respectfully decline rather than compromise your safety.

- We aim to provide a calm, safe space that supports your body’s natural healing response.

- We aim to enhance your natural beauty.

- We never pressure, never shame.

3.      Appointments and payments

-          We operate by appointment only.

-          We do not have fixed opening hours.

-          Appointments can be changed outside normal hours thru the online booking system for your convenience.

-          Payment options are cash on the day online banking 24 hours before your appointment.

-          Late cancelations may result in a fee at the discretion of your therapist.

4.      Health and safety

For the wellbeing of everyone

-          Clients who are unwell must reschedule their appointment.

-          If attending while mildly unwell, a mask may be required.

-          Please inform your therapist of any medical conditions, injuries, allergies or recent procedures.

-          Follow therapist recommendations for the best results and safety.

-          We reserve the right to refuse service at any time without explanation.

5.      Professional boundaries

-          All practitioners operate as independent, self-employed professionals.

-          Any concerns or complaints must be addressed directly with your individual therapist.

-          We maintain professional boundaries at all times.

-          Team members maintain respect for one another, avoid gossip, and honour other businesses and services.

-          We ask the same level of respect from our clients.

6.      Client expectations

We ask that clients

-          Arrive on time.

-          Respect the space and other clients.

-          Follow aftercare advice.

-          Communicate openly and honestly.

-          Honour the professionalism of the team.

-          Speak respectfully about our therapists and other local businesses.

We have the right to refuse service to anyone who does not align with our values.